Contact Us

Technical Support

To report difficulties accessing purchased items or to ask any customer service-related questions, please visit Frequently Asked Questions. If you don't find your answer, email We make every effort to respond to inquiries within one business day.

Licensing, Purchasing, and College Major Match™ Service Inquiries

For questions about licensing the content of The Career Key website including the test, please email

To find out how your college and university can join our College Major Match™ Service, please email Vice President Juliet Jones.

Purchase Orders. If you would like to make a purchase order, please try using a similar process from our payment vendor, SWREG, where you receive an invoice in advance of receiving your order. This is called a "Pro Forma Invoice". It works like this: when you checkout, select "Pay by Check" and SWREG will email you the Pro Forma Invoice. Once SWREG receives your check, your order will be emailed to you. Please note that there is an additional $3 charge for this service.

If your school or organization has an ordering process that is incompatible with a "Pro Forma Invoice", please email Vice President Juliet Jones who will be glad to assist you.

Academic Inquiries and Professional Feedback

We welcome feedback and inquiries from the academic and the professional community of counselors, educators, and others in related fields. Contact Dr. Jones at If you are interested in doing research and have the requisite knowledge and skills, let us know; perhaps we can help. If you are a practitioner, share with us your ideas for improving our efforts.

Press Room

We welcome press and media inquiries. Please visit our Press Room for more information.